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Which of the following situations may give rise to a source of positive or constructive conflict?
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Managers are said to have a ———————————responsibility (or duty of faithful service) in respect of the entities whose purposes they serve.Which term correctly completes this sentence?
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What is the name given to an approach to ethical decision-making which considers the 'right' decision to be the one which results in the greatest good to the greatest number of people in a given situation?
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Which of the following is an approach to ethics which combines a concern for the law with an emphasis on managerial responsibility?
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G manages a junior employee who has been performing very well in his job. G wishes to motivate him and has decided to offer him a greater level of responsibility within the business. What type of job redesign is G offering the junior employee?
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If you believe that you have Theory Y workers, which of the following should a manager adopt? (1) An authoritarian style (2) A participative style (3) An emphasis on employee development ⑷ Tight controls
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According to Douglas McGregor, Theory X people are motivated by:
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Which of the following is not a characteristic of a 'learning organisation'?
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Which of the following statements about training is most likely to be the foundation of an effective training policy?
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The learning cycle developed by David Kolb is a process for................ learning.Which of the following words correctly completes this sentence?
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All the following, with one exception, are clear benefits of training and development for an organisation. Which is the exception?
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Which of the following are 'on the job' training methods?(i) Day-release(ii) Job rotation(iii) Coaching(iv) Temporary promotion
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You have been asked to comment on the most effective approach for training accounts staff in the use of a new payroll system. Which of the following arguments would you put forward for choosing an on-the-job approach?
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The effectiveness of a training scheme may be measured at different levels. Which of the following levels would be most appropriate for a team leader seeking to evaluate a training programme designed to improve the productivity of her section?
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——————development is a process whereby employees are offered a wide range ofdevelopmental opportunities, rather than focusing on skills required in the current job.Which word or phrase correctly completes this sentence?
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The HR manager of a firm has been asked to explain to the finance director the quantifiable benefits of training programmes. Which of the following might she hesitate to put forward?
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Which of the following documents would be part of a formal training needs analysis exercise?
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—————— is learning through a network of computers or the internet (but not stand-alone CD-Rom or tuition software), so that learning support is available from online tutors, moderators and discussion groups.What term is used for this learningtechnology?
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The stages of Kolb's experiential learning cycle are as follows. 1 Draw conclusions from the experience2 Have an experience3 Plan the next steps4 Reflect on the experienceWhich is the correct order?
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What is a competence framework mainly used for?
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